top of page

Payment,Returns & Shipping

Payment & Returns

​

Not Just Knots accepts Visa, MasterCard, American Express, Maestro and PayPal.

​

​Orders will not be dispatched until ​payment has been received in full.

​

​If you are not 100% happy with your purchase please notify me by email within 10 days of receipt of your order and I will work with you to arrange an exchange or a refund if possible

​

Buyers will be responsible for postage costs in the event of a return.

​

The item should be returned within 30 days of receipt in its original condition and packaging and when received a full refund of the original purchase price will be issued.

​

Processing and Shipping

​

​Shipping is free for U.K. purchases and £3.00 for all countries outside of the United Kingdom

​

​All orders will be processed within 2-3 days and be sent using Second Class Royal Mail

​

Orders will not be processed over the weekends and Bank holidays

​

​

bottom of page